Lolly, the hospitality software house, is delighted to announce the launch of its new FacePay platform, which creates a quick, seamless and secure way for customers to make payments.
The alternative payment solution uses facial authentication that leverages Artificial Intelligence (AI). The technology allows customers to log into their account and use their pre-loaded wallet with just their face. They can earn and spend loyalty points, view their order history, the calories consumed over a relevant period and the carbon impact of their meal choices. Moreover, they can rest assured that facial biometrics support safer financial transactions, heavily reducing the risk of fraud.
Peter Moore, CEO at Lolly, said: “AI is changing industries significantly and the hospitality sector is no exception. Facial recognition will dramatically improve the customer experience, from the way they log in, to making purchases and checking their account balance – creating a more seamless experience. This technology can also be used to verify a person’s age, which can be useful when selling age-restricted items.
“Our aim is to continue innovating to increase business efficiencies, and to give our clients the time and the tools to run their business. FacePay will speed up the payment process, helping to reduce queues.
“I firmly believe we’ll see biometric payments significantly increasing in the years to come. AI is the future, and FacePay marks another exciting launch from Lolly. Given all our technology integrates and provides reporting across relevant devices, it also represents another first for hospitality.”