Compass Group UK & Ireland’s Healthcare Retail team is working in partnership with Northampton General Hospital, as one part of three major developments improving staff welfare, as well as enhancing patient and visitor experience.
Compass has been working in partnership with the hospital and its developers, Noviniti Ltd to deliver the fully funded new main entrance, at the site’s South Entrance. It provides the hospital with a more welcoming reception area, PALS (Patient Advice and Liaison Service) office and visitor facilities, featuring retail offers including a Costa Coffee and Subway, which opened on the 7th July, with a Stock Shop and M&S Food on 13th July.
The retail offers will also include the newest innovations for customers, including ordering kiosks to avoid queuing and support social distancing across the site. Compass started working with Northampton General this year.
The overall hospital renovation work includes a new £15.9m critical and intensive care unit and designated children’s A&E - due to open this year.
Andy Jones, Managing Director of Healthcare Retail at Compass Group UK & Ireland, said: ‘’We are thrilled to be working in partnership with Northampton General Hospital to deliver a great new space and retail offer for the Trust, its visitors, patients and staff. We are bringing high street retail, alongside food and beverage offers to provide a great service, quality and choice.”
Jonathan Houlston, Chief Operating Officer, Noviniti said: “We are delighted that the New Main Entrance has now finally reached completion following a challenging construction period. The new main entrance will greatly enhance the image and facilities available at the hospital to the patients, staff and visitors.”
Stuart Finn, Director of Estates and Facilities at Northampton General Hospital, said: "We are so excited to be opening our new entrance. This development has been in the works for a number of years and will provide a new welcoming space for people coming to NGH. While we hope to welcome our local community to these new shops soon, we would ask that only those needing to attend the hospital use these facilities, until our hospital COVID restrictions change.”
