VINCI Facilities confirms that it has extended its contract with Shell UK Retail and will continue to provide FM services across Shell’s nationwide portfolio of company owned retail sites.

The relationship began in 2018, when VINCI Facilities became one of Shell’s principle hard FM service providers, operating across 562 Shell owned service stations in the UK. 

The two companies formed a strong understanding of each other’s values and business objectives with an open book approach ensuring full visibility of costs. To date, the VINCI Facilities team has provided savings greater than 10% on a like for like basis. Building on a successful mobilisation, the collaboration has led to a strong safety record, with zero LTIs and the team exceeding HSSE KPIs two years running. This performance has been achieved by embedding a leading indicator based HSSE strategy. 

Like many other organisations, Shell and VINCI Facilities have been challenged by the COVID-19 pandemic. The strength of the relationship made it easier to create a flexible and agile operational plan that reduces risk to front line engineers, whilst supporting Shell and its team to keep sites open over the past 12 months. 

Jack Prady, VINCI Account Director said: “Shell is a great partner to work with and we are proud of what we achieved, especially during the pandemic. It’s a real testimony to the teams drive and ambition, along with the tireless work that has gone into cementing the foundations to build and maintain a transparent operating model and relationship with our customer. 

“One of the highlights of the last 12 months has been developing a maintenance model to support the new electric vehicle (EV) charging points and infrastructure, and we are looking forward to continuing the partnership and helping support Shell’s mobility ambitions beyond 2021.”