VINCI Facilities has reported sustained growth with revenues of around £300m for the full year.
The company says its success is due to the responsible management of the business, listening to its stakeholders and its ability to retain existing customers. It has a customer recommendation rating of almost 90% and 96% of its facilities and building solutions work across 2019 was delivered to existing clients.
The team extended contracts with customers such as Dixons Carphone, Smyths Toys and Debenhams whilst continuing to deliver a growing pipeline of work for customers such as the Ministry of Justice, Sandwell Metropolitan Borough council and Peabody homes.
Tony Raikes, MD of VINCI Facilities, said: “We are not judging our success purely in financial terms. As a global operation, VINCI applies its code of ethics right across its service lines ensuring we act responsibly as a force for good.
“Everything we do has an impact somewhere upon society and our planet and in the longer term I want our business to be net positive in terms of the social and environmental value we create versus the natural resources we utilise. Our customers face the same challenges as ourselves and we will continue to support them through the services we deliver in both our facilities and building solutions operations.”
In 2019, VINCI Facilities delivered around £3m of social value via community initiatives, literacy programmes, volunteering and outreach schemes. There’s a commitment to a 40% reduction in CO2 by 2030 as a move towards carbon neutrality and the business has aligned itself with the UN sustainable development goals.