When you want to make your company successful, you should focus on building and nurturing the culture of feedback. Naturally, you should provide your employees with feedback. Celebrate when they’ve done something right and help them to improve if they make a mistake. On the other hand, you should also be able to accept feedback from your employees. Even though it might be difficult to accept negative feedback, you need to think about it and act on it. You should also ensure that people in your company feel safe and aren’t scared to share their feedback. That might help you to create a productive environment where everyone strives to succeed. Here are the ways to build a feedback culture in your company.
Provide your employees with training
Receiving and giving feedback are skills. So, you and your employees need to develop and practice them. The proper training might help you all to provide valuable and informative feedback. That might encourage your employees to engage in the feedback culture and help others in the organisation thrive. Do you need help with how to incorporate the training in your organisation? For instance, you could introduce mandatory company-wide presentations and workshops. Alternatively, you could organise sessions that focus on smaller groups. During the training, you should explain why feedback is important and what kind should be used in different situations. With the right support, people in your company might be able to help each other and push your organisation closer to your goals.
Create a safe environment
Giving feedback to others might sometimes be somewhat unnerving – especially if you’re going to critique others. You might worry that the negative feedback will damage your relationships, or the other person will get offended. And when you’re on the receiving end of the feedback, you might feel embarrassed that others will hear about what you’ve done wrong. To make everyone feel safe, you should create a judgment-free feedback zone. You could also get instant feedback when using Vevox’s live polling feature. That might allow your employees to submit their feedback anonymously. Therefore, they might feel more confident and say what they really think. Complete honesty and transparency could help you to build trust throughout the company and encourage everyone to work on their skills.
Lead by an example
As a leader, there will be many opportunities when you need to give feedback to others. However, you should also be open to getting feedback from others. That might help you to become a better leader and improve your management skills. It might be challenging to accept negative feedback. You might go through a phase of denial and be mad at the person. But you need to take it into consideration. After all, there might be some truth in it. So, take time to think about the feedback and make a plan. That way, you might be able to get better and come up with steps to rectify the situation. When others know you can accept feedback, they might be willing to do that themselves. And if you provide constructive feedback to others, they can learn from you and incorporate the practices in their everyday life in the office.