The winners of the BIFM Awards 2016

The winners of the 16th annual British Institute of Facilities Management (BIFM) Awards 2016 were announced at the Grosvenor House Hotel, London on 10th October 2016.
                                                                                             
The facilities management event of the year, which was hosted by presenter and comedian Alexander Armstrong, the Awards saw near 1,200 guests in attendance. The prestigious ceremony, which was supported by headline sponsor Carillion, celebrated facilities management professionals across the themes of People, Impact and Innovation and awarded winners with a BIFM Awards trophy, a standout accolade in the FM industry. The winners are:                     
                                                             
Newcomer of the Year (new category for 2016)
> Winner: Pleun van Deurssen, Incentive FM Ltd
> Highly Commended: Charlotte Miller, Sodexo         
                                                              
Manager of the Year (new category for 2016)
> Winner: Suzanne Beck, Carillion Barts NHS Trust contract
> Highly Commended: Cova Montes, Emprise Services plc
                                              
Leader of the Year (new category for 2016)
> Winner: Katie Dowding, Skanska
                                           
Team of the Year
> Winner: CBRE Global Workplace Solutions and the AA
> Highly Commended: National Grid and 14forty

Learning and Career Development
> Winner: Nationwide Window Cleaning – How Nurturing Talent Delivers Growth for NWC
> Highly Commended: BT Facilities Services
                                                     
Lifetime Achievement
> Winner: Keith Glennister, ISS
                                                                                                                                                                                                                            
Innovation in Technology and Systems
> Winner: Humanforce – Changing the Way FM Works
> Highly Commended: BAM FM Ireland Ltd – Digitizing Assets & Delivering BIM2FM
                                                                  
New Product or Service of the Year
> Winner: Heathrow Airport Ltd – Spot & Report – Heathrow’s Fault Reporting Smartphone Application

Brand Impact
> Winner: Gather & Gather
> Highly Commended: Skanska – Improving people’s lives
                                                                   
Impact on Customer Experience
> Winner: Carillion Customer Experience Centre
> Highly Commended: Mitie 1team and Vodafone – Our Journey to World Class through Customer Experience  
                                                                                                 
Impact on Organisational Performance (new category for 2016)
> Winner: National Grid and 14forty – Smart Work Space
> Highly Commended: Kentish & Co, Sodexo and Johnson & Johnson – Revolutionising FM Performance at Johnson & Johnson        
                      
Impact on Sustainability
> Winner: BaxterStorey – Food Waste Costing the Earth
> Highly Commended: Supply Chain Sustainability School       
                                                                     
Workplace Impact
> Winner: Ministry of Justice Commuter Hubs Powered By Matrix Booking
> Highly Commended: AstraZeneca – Middlewood Court, Macclesfield Campus – ‘A Great Place to Work’        

Societal Impact
> Winner: VINCI Facilities
> Highly Commended: South London & Maudsley NHS Trust – Lambeth Sheltered Contract

Steve Gladwin, Chair of the Judges for the BIFM Awards, said: “This year the BIFM Awards judging team saw an extraordinary level of innovation, with evidence of exemplary FM delivering real impact to business across all of the categories. This year we celebrated three new awards and celebrated FM professionals and teams from across our growing and evolving industry. The Awards are our chance to showcase FM superstars and reward their hard work and success, as well as the incredible contribution they have made to the wider economy and society. Congratulations to all of our deserving winners.”

The BIFM Awards 2017 will open for entries in January 2017 and the ceremony will take place on 9 October 2017 at the Grosvenor House Hotel, London.

www.bifmawards.org