Following a competitive tender, Notting Hill Genesis Housing Association has awarded Pinnacle Group a £4.5m five-year contract to provide cleaning services to more than 1,300 key worker units.  

Since November, Pinnacle have been providing cleaning services to key worker accommodation over five sites across London.  Some of the properties include accommodation for staff at Great Ormond Street and University College London Hospital (UCLH). 

As a part of the contact, over 40 staff have TUPE transferred from incumbent contractors to Pinnacle, to continue providing services to Notting Hill Genesis’ sites.

Dominic Tyler, Head of Keyworker Accommodation, Notting Hill Genesis said of the contract, “We were very impressed by Pinnacle Group’s professionalism during the application process. We are living in uncertain times, but Pinnacle’s approach to delivering cleaning service for our residents was responsive and a change from the traditional market service. We are excited for this partnership and look forward to working with Pinnacle over the coming years.” 

Neil Fergus, Managing Director, FM, Pinnacle Group said of the contract award: “It’s fantastic to be working with Notting Hill Genesis, especially during a time where we want to provide the absolute best services to all key workers. 

“Our substantial investment in the JobWatch technology for performance management demonstrates our commitment to such a well renowned housing association such as Notting Hill Genesis. This enables us to manage our approach to cleaning the properties with minimal unnecessary contact between cleaning staff and residents.”