When Lower Drayton Farm in Staffordshire was planning its farm park attraction, Play@ Lower Drayton Farm, getting the washrooms right was an important project.
The UK’s newest farm park attraction, set on a 750-acre working farm, has a wide range of facilities, including a massive indoor soft play area, small animal handling and farm experience and welcomed over 8,000 visitors in its first six weeks.
Owner, Richard Bower, worked with washroom service provider, Elis, to ensure that the washrooms would be suitable for visitors, with child-friendly, quiet hand dryers and gentle soap that kills bacteria, important requirements.
Elis provides a cost effective, nationwide washroom service. It installs and supplies a wide range of products and then carries out regular, scheduled product supply and service visits to help businesses achieve high levels of hygiene.
Richard Bower of Play@ Lower Drayton Farm commented: “Elis invested a great deal of time to understand our business and the product specification we wanted. The team offered technical advice on the product range to help ensure it generated the customer experience that was important to us.
“For example, ensuring the hand soap would kill bacteria but be gentle enough for children’s sensitive skin, and supplying quiet Dyson hand dryers, as many young children are scared by loud dryers. It’s very important to protect our visitors, and Elis provided no-touch soap and sanitiser dispensers which automatically dispense when hands are placed underneath.
“We want to run our business in a way which reflects our values, using sustainable products and avoiding landfill, and the Elis washroom service has helped with this. The team were also flexible with the contract start date and commercial terms to ensure our service was ready when we welcomed guests. We have a regular Elis service agent who delivers replacement products, as agreed, and our team have built a very positive working relationship with her.”
The Elis washroom service includes hand cleansing and sanitising, hand drying, toilet tissue, baby changing, nappy disposal, feminine hygiene, urinal services, air freshening and water management products, including no-touch options and free-standing hand sanitiser stations.
Elis also offers some of the latest technology to maximise hygiene, including the Biozone air purification system, proven to kill bacteria and viruses, disinfecting the air and surfaces and eliminating malodours, and Dyson hand dryers, with no-germ HEPA filter and antimicrobial coating.
The Elis range is developed using environmentally friendly materials and has gained numerous accreditations. Paper consumables are Ecolabel certified, hygiene waste is diverted away from landfill into power generation (Energy from Waste) where possible, and soaps and sanitisers are managed through an easy to use, refill pouch system with the empty pouches sent for recycling. Elis can also help businesses reduce their washroom water usage and has been recognised by the Carbon Trust for reductions in water usage and CO2 emissions.
Elis offers flexible contract terms and delivers its nationwide service from its service centres across England, Scotland and Wales, with customers allocated their own customer service team.
Elis also supplies and launders workwear, linen and mats for businesses of all sizes throughout the UK.
